Coordinating Client Communications with AI

The pandemic presented a challenge for many institutions. Shelter-in-place orders forced many offices to close, inducing firms to rethink strict office attendance requirements. Non-profits were no exception. As such, many case managers and other service providers who...

The Importance of Dynamic Intake

It’s too easy for social care providers to become siloed. By this, we mean that different organizational programs can become closed off. This is especially true if other parts of the organization deal with diverse populations and if those programs have distinct...

The American Data Privacy and Protection Act

When dealing with client data, organizations and businesses must be very careful about managing the information their clients willingly give up to receive goods and services, especially regarding medical care and social services. Thankfully, some legislative measures...